If it doesn't print successfully try changing the font of your text by selecting your sample text, choosing the Font drop down on the ribbon, and selecting a different font. See how to Recover your Word files and documents. If it prints successfully that tells us that the problem is in your existing document. It's possible that the problem is in your document, so let's try printing from a different document to test that idea.Ĭreate a new file in the Office program (Word, Excel, PowerPoint etc.) that you're having trouble printing from. To clear that job select it, then click the Delete Job button on the right If the printer isn't paused, but print jobs are stacking up anyhow, it's possible that another print job is holding up the queue because of an error with that job. Click the Resume button and see if printing proceeds. That suggests that the printer is paused. If you see the Resume button in the toolbar

Make sure your printer isn't pausedĬlick the printer's icon in the Dock to open the printer's queue window If it still won't print your printer may be paused or another print job may be holding up the queue. Once the updates are complete, reboot your computer then try your print job again. Walk through the Software Update wizard and have it download and install any updates that it finds. To do that: click the Apple button at the top left corner and choose Software Update. The first thing to do in troubleshooting print issues is to make sure you have all of your Apple software updates installed. Make sure you have all Apple software updates installed If you have questions about how to print a document in Office for Mac or how to do special things like print on both sides of the page (duplex) see Print a document in Word for Mac.

This article is for troubleshooting when you can't get your document to print at all. Note: If your printer is displaying an error message please contact the manufacturer of the printer for support of that specific error message. Run an online repairįollow the steps in Repair an Office application to run an online repair and then try to print the file. If you have problems printing the test file and the original file, continue to the next step. For information about how to troubleshoot damaged Microsoft 365 files, go to one of the following articles:įor Excel: Repairing a corrupted Excel workbookįor Word: How to troubleshoot damaged documents in Wordįor PowerPoint: How to troubleshoot a damaged presentation in PowerPoint If you're able to print the test file, the original file may be damaged. Once you’ve made those changes, save the file, and then try to print. Also, if the original file has a table, clip art, or a drawing object, make sure the test file includes this as well. If you don’t have problems printing the test file, try changing the font so it’s the same as the original file. In the same Microsoft 365 app, open a new blank file. If you were able to print from WordPad, continue to the next step. You can try fixing the problem by following steps in Fix printer connection and printing problems in Windows. If you couldn’t print from WordPad, the printing problem is not specific to your Microsoft 365 app. Try the following options to help determine the problem: Test printing in other programs

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